Frequently Asked Questions

How do I book?
Please see our class list or calendar for details on all of our available classes. Once you have chosen your class, simply click 'Book Class' and follow the simple instructions to checkout and complete your booking or call into makeplace during opening hours.
When/How do I pay?
Payment for all classes is required in advance to confirm your booking and secure your place. Bookings are taken and paid online through our secure payment system or by visiting makeplace during opening hours.
How can I check if there are spaces available?
The number of available spaces for each class is clearly displayed on the class details page.
How long do the classes last?
Half day classes are for 2.5 hours, 10am to 12.30 or 1.30 to 4pm. Full day classes are for approx 5 hours from 10am to 4pm with a break for lunch.
Can I join a class at short notice?
We require at least 3 days notice for beginners classes and 2 weeks notice for classes where we use outside tutors. We recommend you enrol before this to secure your place and for payment to be received by our preferred method. However, if you would like to join a class at short notice please email us your contact number so that if there are spaces available we can confirm the class booking and arrange card payment by telephone.
What happens if I cannot attend the class I booked?
Our class costings are based on a minimum number of students required for a class to run therefore non attendance can affect if the class is viable against tutor fees. Unfortunately we cannot refund payment if you are unable to attend a class for whatever reason.

Please note that if notification for non attendance is received less than 72hrs before the class there is a £15 re-booking fee to cover administration costs.

If makeplace has to cancel a class for whatever reason a full refund will be given or you can choose to attend an alternative class depending on availability.
Do you offer group bookings?
Yes! We can accommodate Birthday parties, Hen events and specialist group/corporate sessions at makeplace. The maximum group size depends on the type of class you require. We can offer alternative dates and times, group discount and tailor a class to suit a specific theme or interest. It is best to email us with your requirements so we can discuss further (see 'contact us' page).
Can I bring my own Sewing machine to use?
Sorry, to ensure the best use of class time we only use our own Juki machines and overlockers that are already set up for the class. We also have to respect health and safety regulations.
Do you have a minimum age for students?
We welcome students from 16 years of age to any of our beginners classes.
Do you sell Gift vouchers?
Temporarily withheld until full class schedule is reinstated.